FAQ

Frequently Asked Questions

Everything you need to know about our platform. Can't find what you're looking for? Reach out to our team.

Getting Started

How do I get started?

Simply sign up for a free 14-day trial. No credit card required. You'll have access to all features so you can explore the platform and decide if it's right for you.

Do I need technical skills?

Not at all. Our platform is designed for non-technical users. Everything is drag-and-drop, and we provide templates to help you get started quickly.

Can I import my existing data?

Yes! You can import contacts via CSV, and we offer free migration assistance for customers coming from other platforms. Just contact our support team.

How long does setup take?

Most users have their first course or membership set up within a few hours. With our templates, you can launch even faster.

Pricing & Billing

Do you charge transaction fees?

No! Unlike other platforms that take 5-10% of every sale, we charge 0% platform transaction fees. You only pay standard payment processor fees (Stripe/PayPal).

Can I change plans later?

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately, and downgrades take effect at your next billing cycle.

What's your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact us for a full refund—no questions asked.

Do you offer annual billing?

Yes! Pay annually and save 20% compared to monthly billing. You can switch between monthly and annual at any time.

Features

Can I host videos on your platform?

Yes! Video hosting is included in all plans. Upload your course videos directly to our platform—no need for external video hosting services.

How many courses can I create?

Starter plans include 3 courses. Pro and Business plans include unlimited courses. All plans include unlimited students.

Can I use my own domain?

Yes! You can connect your custom domain on all plans. We provide free SSL certificates and handle all the technical setup.

Do you integrate with other tools?

Yes, we integrate with popular tools like Stripe, PayPal, Zapier, Google Calendar, and more. We're always adding new integrations.

Technical

Is my data secure?

Absolutely. We use industry-standard encryption (SSL/TLS), and all data is stored securely. We're fully GDPR compliant and never sell your data.

What's your uptime guarantee?

We maintain 99.9% uptime. Our infrastructure is built on enterprise-grade servers with automatic failover and regular backups.

Can I export my data?

Yes, you can export all your data at any time. We believe your data belongs to you, and we make it easy to take it with you if you ever leave.

Do you have an API?

Yes, we offer a REST API for developers. API access is available on Pro and Business plans.

Still have questions?

Can't find what you're looking for? Our support team is here to help.