Geniousing Privacy Policy
Effective Date: Jan 1st, 2026
Last Updated: Jan 1st, 2026
Welcome to Geniousing. This Privacy Policy explains how Geniousing ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our platform, website, and services (collectively, the "Services").
Geniousing is a comprehensive business platform that provides course creation, membership management, email marketing, payment processing, CRM, scheduling, and other business tools. We are committed to protecting your privacy and handling your data with transparency and care.
By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.
We collect information you voluntarily provide when using our Services:
• Name, email address, phone number, and password
• Business name, address, and contact information
• Profile photo and biographical information
• Tax identification numbers (where required for payment processing)
• Credit card numbers, bank account information, and billing addresses
• Payment processor account credentials (Stripe, PayPal, Square, etc.)
• Transaction history and invoice records
• Courses, lessons, quizzes, and educational materials
• Marketing emails, SMS messages, and automation workflows
• Landing pages, forms, and website content
• Documents, contracts, and e-signature records
• Video recordings and webinar content
• Support tickets, chat messages, and forum posts
• Customer and prospect contact information
• Communication history and interaction logs
• Custom field data and tags
• Sales pipeline and deal information
When you use our Services, we automatically collect certain information:
• IP address, browser type, operating system, and device identifiers
• Pages visited, features used, and time spent on the platform
• Referring URLs and exit pages
• Date and time of access
• Session and persistent cookies
• Web beacons and pixel tags
• Local storage and similar technologies
• Analytics and performance tracking data
We may receive information about you from third parties:
• Payment processors (transaction confirmations, fraud alerts)
• Identity verification services (Plaid bank verification)
• Calendar integrations (Google Calendar availability data)
• Accounting integrations (QuickBooks sync data)
• Print-on-demand partners (Printify order fulfillment data)
We use your information for the following purposes:
• Creating and managing your account
• Processing payments, subscriptions, and refunds
• Delivering courses, memberships, and digital products
• Sending marketing emails and SMS messages on your behalf
• Hosting video conferences and webinars
• Processing e-signatures and managing documents
• Managing your calendar and scheduling appointments
• Providing customer support and responding to inquiries
• Generating marketing content, email copy, and SMS messages
• Providing smart suggestions for forms and workflows
• Offering automated response suggestions for customer support
• Analyzing platform usage and performance
• Generating reports and campaign analytics
• Improving and optimizing our Services
• Conducting A/B testing and conversion optimization
• Preventing fraud, abuse, and unauthorized access
• Complying with legal obligations and regulatory requirements
• Enforcing our Terms of Service and acceptable use policies
• Protecting the rights and safety of users and third parties
• Sending service-related notifications and updates
• Providing product announcements and feature updates
• Responding to your requests and feedback
• Marketing our Services (with your consent where required)
We do not sell your personal information. We may share your information in the following circumstances:
We share information with trusted third-party service providers who assist us in operating our platform:
• Payment Processors: Stripe, PayPal, Square, Dwolla for transaction processing
• Communication Services: Twilio for SMS delivery, AWS SES for email delivery
• Cloud Infrastructure: AWS, Cloudflare, Backblaze for hosting and storage
• Analytics Providers: Services that help us understand platform usage
• Identity Verification: Plaid for bank account verification
• Print-on-Demand: Printify for merchandise fulfillment
When you connect third-party services to your account, we share necessary data with those services:
• QuickBooks for accounting synchronization
• Google Calendar for scheduling integration
• Webhook endpoints you configure
If you use Geniousing through an agency or white-label partner, your information may be accessible to that partner as part of their service delivery. Each client environment operates in an isolated tenant with separate database storage.
We may disclose your information when required by law or to:
• Comply with legal process, court orders, or government requests
• Protect our rights, property, and safety
• Prevent fraud or other illegal activities
• Respond to emergencies involving potential threats to safety
If Geniousing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Specifically:
• Account Information: Retained while your account is active and for a reasonable period afterward
• Transaction Records: Retained for 7 years for tax and legal compliance
• Marketing Data: Retained until you unsubscribe or request deletion
• Usage Logs: Retained for up to 2 years for security and analytics
• Backup Data: Retained for disaster recovery purposes according to our backup retention schedule
When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required for legal compliance or legitimate business purposes.
We implement appropriate technical and organizational measures to protect your information:
• Encryption of data in transit (TLS/SSL) and at rest
• Automatic SSL certificate management for custom domains
• Regular security assessments and vulnerability scanning
• Secure cloud infrastructure with industry-standard protections
• Access controls and authentication mechanisms
• Limited employee access to personal data on a need-to-know basis
• Confidentiality agreements with employees and contractors
• Security training and awareness programs
• Incident response procedures
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information:
You can access and download your personal information through your account settings. We provide data export functionality to help you move your data to other services.
You can update and correct your account information at any time through your account settings or by contacting us.
You can request deletion of your account and personal information. Some information may be retained for legal compliance, fraud prevention, or to complete pending transactions.
You can opt out of marketing communications by clicking the unsubscribe link in our emails or adjusting your notification preferences in your account settings. Note that you cannot opt out of service-related communications.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
Geniousing operates globally and may transfer your information to countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards to protect your information, including standard contractual clauses approved by relevant authorities.
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe a child has provided us with personal information, please contact us.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to Know: You can request information about the categories and specific pieces of personal information we have collected, the sources of collection, and how we use and share it.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the information provided below.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Legal Basis for Processing: We process your data based on contract performance (to provide our Services), legitimate interests (to improve our Services and prevent fraud), consent (for marketing communications), and legal compliance.
You also have the right to lodge a complaint with your local data protection authority.
Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice, such as email notification. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Geniousing
Contact: https://www.geniousing.com/contact